Providing the best service and products is our goal. Our quality not only is in our hair but also in shipping process. Your order will be processed within 48 hours. Please allow 5-7 days for shipping to arrive. No shipping on weekends and holidays. Sale orders will take 7-10 days to receive shipping. If you need to make a change to your order please email:

Please note we only offer store credit on orders that has been processed and shipped. Hair must returned in the exact condition you received it to get store credit. No refunds.

Please Note:

 There is a 50% fee of total service if appointment isn't cancelled within 24 hours

This must be paid before next service


NO CHILDREN Allowed Unless Being Serviced 


Children Policy

To ensure the safety of children and the enjoyment of all clients we ask parents or guardians make other arrangements for children while they are receiving services. We promise we will make this hassle to find childcare worthwhile as you relax and enjoy your service!

Please remember that specials are not automatically applied to services. To receive the discount price offered clients must mention the specials applicable to their visit during checkout. Thanks!

How many bundles is needed for a full install?

12-16 inches - 2 bundles

18-22 inches - 3 bundles

24-30 inches - 4 or 5 bundles Remember, the longer the hair shorter the weft.

Will I be able to dye my bundles?

Yes, hair can be lifted to any color but a professional stylist is recommended.

How long will my bundles last?

12 to 18 months with proper routine care.

What is the proper maintenance of the hair?

Shampoo at least once every 2 weeks, do not leave install in longer than 8 weeks, and comb conditioner through out.

Oops I ordered the wrong thing....can I change my order?

Providing the best customer service is our goal so if there is a request with your order please contact us prior to shipping. No refunds, only exchanges of hair that has not been taken out of the packaging will be accepted.

Hair Don’ts:

Heavy oils/oil-sheen

Sulfate shampoo

Sew through the wefts

Scrub hair when washing